Privacy Policy
Last Updated: December 30, 2024
1. Introduction
The Viable Edge ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website viableedge.com and use our AI-Powered AI Marketing Agent services.
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily provide when you:
- Schedule a consultation or assessment call
- Request information about our services
- Sign up for our newsletter
- Contact us via email or contact forms
- Use our AI-Powered AI Marketing Agent services
This may include: name, email address, phone number, company name, website URL, business information, and any other information you choose to provide.
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage, including:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website
- Usage patterns and preferences
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie settings through your browser preferences.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your requests and transactions
- Schedule and conduct consultations and assessments
- Send you marketing communications (with your consent)
- Respond to your inquiries and provide customer support
- Improve and personalize your experience
- Analyze website usage and optimize our services
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
4.1 Service Providers
We work with third-party service providers who perform services on our behalf, including:
- Calendly (appointment scheduling)
- Email service providers
- Analytics providers (Google Analytics)
- Cloud hosting providers
- Payment processors (if applicable)
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests from public authorities, or to protect our rights, privacy, safety, or property.
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Opt-out: Unsubscribe from marketing communications
- Data portability: Request a copy of your data in a portable format
- Object: Object to certain processing of your information
To exercise these rights, please contact us at adam@viableedge.com.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
8. Contact Us
If you have questions about this privacy policy, please contact us: